Support

Open the shop, or the game's settings, and tap Restore purchases. If that does not help, write to us with the date of the purchase; please do not delete the game before we answer.

Subscriptions are managed by the store. On iPhone and iPad: Settings, your name, Subscriptions (Apple's guide). On Android: Google Play, your profile, Payments and subscriptions (Google's guide). Cancel at least 24 hours before the renewal date; Chroma Club stays until the paid period ends.

Payments go through Apple or Google, and so do refunds: request one at reportaproblem.apple.com or in your Google Play order history.

Progress is kept on your device. To take it with you, sign in to Game Center (iOS) or Google Play Games (Android) when the game offers it. Progress does not move between an iPhone and an Android phone.

Nothing is lost. The level waits exactly where you left it, and the game opens straight back into it.

No. An ad plays only when you tap to watch one for a reward, like five extra moves. Chroma Club members get those rewards without ads.

Deleting the game removes everything stored on your device. For anything held by the services we use, write to us and we will take care of it. The steps are on Delete your data, and the details are in the Privacy Policy.